Returns & Exchanges

At Baxter, we want you to love your skincare routine; if a product isn't the right fit for your skin, you can return it within 30 days of purchase. We offer hassle-free returns on all orders to ensure your beauty journey is seamless and satisfying.

Return Process

  • 1.
    Initiate Your Request

    Visit our online return portal and enter your order number and email address to start the process.

  • 2.
    Package Your Item

    Carefully place the product in its original packaging, ensuring it is securely sealed to prevent damage during transit.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Refund

    Hand your package to the designated carrier; once we receive and inspect the item, your refund will be processed back to your original payment method within 5-7 business days.