Returns & Exchanges
At Baxter, we want you to love your skincare routine; if a product isn't the right fit for your skin, you can return it within 30 days of purchase. We offer hassle-free returns on all orders to ensure your beauty journey is seamless and satisfying.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to start the process.
- 2.Package Your Item
Carefully place the product in its original packaging, ensuring it is securely sealed to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the item, your refund will be processed back to your original payment method within 5-7 business days.